Help Center

Frequently Asked Questions

Everything you need to know about using Clicka360

For Customers (Users)

Everything you need to know about using Clicka360 as a customer

Clicka360 is an all-in-one platform where you can explore stores, view products or services, and place orders directly through WhatsApp. You simply browse → add items → send order via WhatsApp → the vendor confirms and delivers.

For Vendors / Businesses

Learn how to grow your business with Clicka360

About Pricing Plans

Understand our pricing plans and features

Ready to Grow Your Business?

Join our vendor program and get your own online menu/store, WhatsApp ordering integration, and a customizable page.

Join Our Vendor Program

Frequently Asked Questions

For Customers (Users)

What is Clicka360 and how does it work?

Do I need an account to place an order?

Can I order from multiple vendors at once?

How will I receive my order?

Is ordering through WhatsApp safe?

Are there extra fees for customers?

For Vendors / Businesses

How do I register my business on Clicka360?

What can I sell on the platform?

How does the WhatsApp ordering work?

Do I need technical skills to manage my store?

Can I upgrade or downgrade my plan anytime?

Does Clicka360 take a commission?

Can multiple staff members manage the same vendor account?

What statistics do I get on each plan?

About Pricing Plans

What is included in the Basic (Free) plan?

What do I get with the Pro plan?

What does the Premium plan include?

How do I pay for Pro or Premium?

What happens if my payment fails?

Do you offer refunds?

How fast does the Free plan activate?

What happens when I upgrade?

Ready to Grow Your Business?

For Users

For Vendors

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